*Accepting new clients - No waitlist
In addition to our regular counselling services, we also offer affordable sliding-scale counselling for clients facing significant financial barriers related to unemployed, under-employed, and marginalization.
Typically, we will match you with a qualified intern. Partners may have sliding-scale availability as well. Please feel free to check in with a counsellor directly.
To find out more about lower-cost counselling, including waitlist times, please call or email our general intake line at:
Please note that we expect to respond to your email/voice mail within 7 days.
If you need immediate help please call:
Vancouver Distress Line: 604-872-3311
Trans Lifeline: 1-877-565-8860
Sliding-Scale Cost Tier Breakdown:
Tier 1: $60-80: For folks who cannot afford to access counselling at industry standard rates (set at approximately $120-160 per hour by most professional associations).
Tier 2: $35-59: For folks who are underemployed or living paycheque to paycheque for whom Tier 1 costs make accessing counselling unfeasible. Some costs of your counselling are subsidized by those who can pay at a higher tier or by volunteer work.
Tier 3: $34 and lower: For folks who are struggling with significant financial hardship, we offer sessions below minimum operating cost, subsidized by those who can pay at higher tier levels and by the generous volunteer contributions of our counsellors, staff and supervisors.